Refund policy

We want you to be completely satisfied with your purchase.
If your item arrives damaged or defective, or if you change your mind, you may request a return within 30 days of delivery.

To qualify for a return:

• The item must be unused and in its original condition and packaging.

• Damaged or defective items must be reported within 7 days of receiving the order.

Once your return is approved, we will issue a full refund to your original payment method.
Please note that shipping costs are non-refundable unless the return is due to our error or a damaged item.

If you need to start a return, please contact us at service@musevenail.com with your order number and details of the issue.